Forum Discussion
RokuElizer-A
10 hours agoCommunity Moderator
Welcome! clutch121
It shows that the remote for your Roku streaming stick is no longer pairing. Thanks for sharing the steps you've tried. Let's try some additional steps to fix your remote.
- Restart the remote (Remove the batteries, press any two buttons, reinsert batteries (negative end first), and replace the cover.)
- Restart your Roku device (Unplug the device, wait 5 seconds, then plug it back in.)
- Re-pair the remote (Restart your device again > Hold the pairing button or Back + Home for 5 seconds until the light flashes, then wait for the pairing message on screen.
For more tips, visit here.
Let us know how it goes!
Roku Community Team
- clutch12110 hours agoNewbieI've completed #1, no success. I've completed #2, no success. I've completed number #3, no success and the light will not flash. Even with new batteries. - RokuElizer-A9 hours agoCommunity ModeratorThanks for the update! clutch121 It looks like the remote still isn’t pairing with your Roku device after trying the steps. We’ve sent you a private message here in the Roku Community for further assistance. Please check your inbox when you have a chance. Roku Community Team