Forum Discussion

gt97grad's avatar
gt97grad
Reel Rookie
2 years ago
Solved

Roku Stick no power, no light

I have 4 roku sticks and one died a year ago and another one just died this morning...It is plugged into the wall and not the USB port in the back of the TV.  No light and no power, TV doesn't even r...
TV & Player Setup
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    2 years ago

    Thanks for keeping us in the loop, gt97grad.

    How long have you been using this device? Did you try connecting it to another TV's USB port to see if it makes any difference?

    In the meantime, you can check out this support article for more troubleshooting steps: What to do if your Roku streaming player will not power on.

    Let us know how this works.

    All the best,
    Emman

makaiguy's avatar
makaiguy
Community Streaming Expert
2 years ago

gt97grad-

Roku Streaming Sticks are powered by a USB power adapter.  Adapters have been known to fail or get knocked out by power surges. Try an adapter from another device, as long as the fine print on it says it supplies 5 vdc at a minimum of 1 amp.

gt97grad's avatar
gt97grad
Reel Rookie
2 years ago

Thanks I used the power adapter to charge a portable battery and it works so I don’t think that’s it. Maybe the Roku itself is fried?  Hurricane Beryl did just go over our area and we lost power for a couple days.