Forum Discussion

a25l's avatar
a25l
Newbie
2 years ago
Solved

Roku Remote doing random command

So I fell asleep and rolled over my remote and now when I press a button it does a completely different command 

remotes
  • Dfresh567's avatar
    Dfresh567
    2 years ago

    a25l 

    My first recommendation is I'd listen to the streaming expert over any idea I might have. It sounds like what he wrote is probably is the issue.

    If I ever have any issues with my Roku remote i always take the batteries out and then put them back in and that will usually fix over 90% of the issues when I rarely have one.

    Re-pairing your Roku remote again. May help too. I've done that before and it's worked for me. If you wanted to so that go to settings, remote & devices, and start the process of pairing a Roku remote. It could be a slightly different process depending on your remote model. But they walk you through it.

    And this link is always helpful to have as well. It's for Roku's remote support.

    https://support.roku.com/category/4403789553943

    Good luck!

2 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert
    2 years ago

    A button is probably stuck.  Try plucking at each one.  If it's a voice remote, the volume buttons on the side are especially fragile.  If you can't get it to work, you'd probably have to take it apart (which is a pain) or get a new remote.

  • Dfresh567's avatar
    Dfresh567
    Roku Guru
    2 years ago

    a25l 

    My first recommendation is I'd listen to the streaming expert over any idea I might have. It sounds like what he wrote is probably is the issue.

    If I ever have any issues with my Roku remote i always take the batteries out and then put them back in and that will usually fix over 90% of the issues when I rarely have one.

    Re-pairing your Roku remote again. May help too. I've done that before and it's worked for me. If you wanted to so that go to settings, remote & devices, and start the process of pairing a Roku remote. It could be a slightly different process depending on your remote model. But they walk you through it.

    And this link is always helpful to have as well. It's for Roku's remote support.

    https://support.roku.com/category/4403789553943

    Good luck!