Forum Discussion

Newbie

2 years ago

Solved

Roku Remote doing random command

So I fell asleep and rolled over my remote and now when I press a button it does a completely different command

Dfresh567
2 years ago
a25l
My first recommendation is I'd listen to the streaming expert over any idea I might have. It sounds like what he wrote is probably is the issue.
If I ever have any issues with my Roku remote i always take the batteries out and then put them back in and that will usually fix over 90% of the issues when I rarely have one.
Re-pairing your Roku remote again. May help too. I've done that before and it's worked for me. If you wanted to so that go to settings, remote & devices, and start the process of pairing a Roku remote. It could be a slightly different process depending on your remote model. But they walk you through it.
And this link is always helpful to have as well. It's for Roku's remote support.
https://support.roku.com/category/4403789553943
Good luck!

Community Streaming Expert

2 years ago

A button is probably stuck. Try plucking at each one. If it's a voice remote, the volume buttons on the side are especially fragile. If you can't get it to work, you'd probably have to take it apart (which is a pain) or get a new remote.