Forum Discussion

I_am_gorilla's avatar
I_am_gorilla
Reel Rookie
2 years ago
Solved

Roku not showing as a device

My TV isn't showing up on my app either but my other Roku devices are tried the same as you. Wondering if you ever got it working because my dog ate my Roku remote for my tv

TV & Player Setup
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Thanks for keeping us posted, OldretiredMKC

    We see that your TV is unable to detect your Roku Streaming Stick. For this matter, we recommend connecting your Roku device to another HDMI port to see if it's able to be detected and shown as one of your devices. It is also a good option to securely and firmly attach the cable and wires of the Roku device to your TV. 

    Keep us posted.

    Best wishes,
    Kash

5 Replies

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    2 years ago

    Hi I_am_gorilla,

    Greetings from the Roku Community!

    Can you please provide us with more specific information about the issue you are experiencing? Are you getting an error code or message? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?

    With more detailed information, we will be able to assist you further.

    All the best,

    Chel

    • OldretiredMKC's avatar
      OldretiredMKC
      Reel Rookie
      2 years ago

      My landlord changed the wifi password and now my Roku fire stick is not showing up as a device on my TV. I have unplugged it for 24 hours and plugged it back into my HDMI port and nothing is showing up. I'm lost because I don't know how to find it again 

      • renojim's avatar
        renojim
        Community Streaming Expert
        2 years ago

        Changing the Wi-Fi password wouldn't affect whether or not it shows up on your TV.  Make sure you choosing the correct HDMI input with your TV's remote.  When you connect the power (USB cable) to the stick you should see a light on the stick.  If not, make sure you're using the USB power adapter that came with the stick plugged into the wall.