Forum Discussion

ElMUERkO's avatar
ElMUERkO
Reel Rookie
2 months ago

Roku linking/authorization to Google Home not working

I have the same problem, I disabled two factor authentication but it is still happening.  I add the device, it opens the Roku website and I accept, it sends me back to the Google home app which say ...
tv & player features
tv & player support
RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
2 months ago

Hey, ElMUERkO​!

We understand that you're also having issues linking your Roku device to your Google Home. 

Here's what we would suggest:

  1. Try a Different Device - If you’re using Android, try linking Roku from an iPhone or iPad instead.
  2. Clear Cache and Reinstall Google Home- This will restart the app and might fix any glitches. 


If it's still not resolved, let us know so we can dig even more into it!

Roku Community Team

  • Akoros's avatar
    Akoros
    Reel Rookie
    2 months ago

    I can't link the Roku from a different device because I only have android devices. 

     

    I cleared the cache and reinstalled, and I'm still getting the same error

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator
      2 months ago

      Thanks for the info Akoros​!

      Can you share any photo of the error message so we can take a closer look?

      Hoping to get some response soon!

      Roku Community Team

      • ElMUERkO's avatar
        ElMUERkO
        Reel Rookie
        2 months ago

        I tried with my wife's iphone, at first it says 'linked' but right after it says 'something went wrong try again'.