Forum Discussion

Crispychips1's avatar
3 days ago

ROKU Letters Loop, will not start up?

My Roku is stuck in the loop, spinning the letters and playing the jingle but not finishing start up.

tried holding reset button, still doing it

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Greetings, Crispychips1​!

    We want to investigate the problem you had with your Roku device, which was stuck in the start loop.

    Can you share how your Roku is powered? Is it connected directly to the TV's USB port, or is it directly connected to the power outlet?

    Looking forward to hearing from you soon.

    Thanks,
    Roku Community Team