Forum Discussion

krolski's avatar
krolski
Newbie
20 hours ago

Re: Sound glitches after some time - high/low and distorted

Sound distortion has happened with a Roku stick. Usually cured by a reboot.

Matter of fact one of the reasons I recently replaced it with a Ultra LT.

Seemed the stick was getting worse.

Today the Ultra started the sound glitching just like the stick did.

Unplug Roku ..plug it back in. Fixed 

Heat issue?

 

 

 

 

1 Reply

  • RokuArcelyn's avatar
    RokuArcelyn
    Community Moderator

    Welcome, krolski​ 

    You’re experiencing recurring sound distortion with both your Roku stick and the new Roku Ultra, typically resolved by a reboot. To find out more:

    • Was the sound distortion happening with specific apps or across all content?
    • Did the issue occur after a certain amount of viewing time, or randomly?
    • Are you using the same HDMI port and cable with the new device? If so, try a different HDMI cable to see if it does the trick.
    • Have you tried switching to a different TV and observing if the issue persists?

    Let us know when you can!

    Roku Community Team