Forum Discussion

Lmw82's avatar
Lmw82
Newbie
14 hours ago

Roku keeps losing sound

Over the last few months, my Roku (stick) will randomly lose sound, usually if I switch to a different app, like from Netflix to Hulu. The only way to resolve it is to restart the Roku. Is there a way to address this?

1 Reply

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator

    Hey Lmw82​

    We understand that your Roku device randomly loses sound when switching to another app. Have you tried checking your device's network connection? We also suggest updating your Roku device by going to Settings > System > Software update > Check now.

    Hope this helps. Let us know how it goes!

    Roku Community Team