Forum Discussion

hbjohnson's avatar
hbjohnson
Newbie
2 years ago

Roku issues with Spectrum

When will the issues with Roku & Spectrum be resolved? I keep getting the RPL-1007 error message. This has been happening more often over the past 2 weeks.

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    hbjohnson-

    It is Spectrum's app.  They wrote it to interface with their system at their end, made a custom version to interface with each platform (Android, iOS, Roku, Apple TV, etc.) on which they want it to run, provided it to those platforms, and maintain each version.  They are the ones who have to fix any problems that crop up with any of the platform variants.

    They will likely point their finger at Roku, especially their front line support people who don't really understand the situation.