Forum Discussion

Chasticsto's avatar
Chasticsto
Reel Rookie
3 years ago
Solved

Roku install causes ziply fiber FIOS remote and atV remote to not function properly

I just purchased a Roku express and hooked it up to my Panasonic plasma TV thru the HDMI slot, got it up and running (good enough); however I am also still using Ziply FIOS fiber TV service, and use ...
TV & Player Setup
  • renojim's avatar
    renojim
    3 years ago

    It could be that the remote has overlapping or similar codes to what Roku uses.  Try unchecking "1-touch play" under Settings->System->Control other devices.  You could also get a Voice Remote and "hide" the Express so that the remote's transmission can't reach the Express.  If you can still take it back, you may want to exchange it for the Express 4k+ which comes with a Voice Remote.

renojim's avatar
renojim
Community Streaming Expert
3 years ago

It could be that the remote has overlapping or similar codes to what Roku uses.  Try unchecking "1-touch play" under Settings->System->Control other devices.  You could also get a Voice Remote and "hide" the Express so that the remote's transmission can't reach the Express.  If you can still take it back, you may want to exchange it for the Express 4k+ which comes with a Voice Remote.

  • Chasticsto's avatar
    Chasticsto
    Reel Rookie
    3 years ago

     The setting choice seems to work  just fine ( I tried reprogramming the set top box remote and it worked at first but then not at all ). Thanks so much!