Forum Discussion

Jergb's avatar
Jergb
Reel Rookie
5 days ago

Roku Express isn’t showing the home screen options

this unit is only about 1yr old, we were away for about 10days and over the wknd decided to watch a movie, our satelite tv is working but when we go to open the roku it does not bring up the initial ...
roku player
tv & player support
Jergb's avatar
Jergb
Reel Rookie
4 days ago

Would someone please respond to my last question as of 18hrs ago so I can resolve my issue, much appreciate someone assistance 

RokuFelipB's avatar
RokuFelipB
Community Moderator
4 days ago

Hey, Jergb​

It appears you're experiencing issues with your Roku Express Home Screen options. 

  • Can you provide a photo of what the home screen looks like?
  • What troubleshooting steps have you tried so far?

In the meantime, let’s try power cycling your Roku device. Unplug it, wait about 15 seconds, then plug it back in and see if that helps.

Looking forward to hearing from you.

Roku Community Team