Forum Discussion

hallax's avatar
hallax
Newbie
2 months ago
Solved

Roku Express Home Screen glitch- bouncing apps

Hi, I started noticing this issue a few months ago. I have a Roku Express Model 3930RW software version 14.6. My TV is a Vizio, not a Roku TV. Just about everytime I wake my Roku up to watch someth...
home screen
roku player
  • RokuSuzetteL's avatar
    RokuSuzetteL
    2 months ago

    Welcome, hallax​ 

    It appears you're experiencing problems with your Roku Express, specifically with bouncing thumbnails.

    Consider restarting the system by going to Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart. Once done, please check if the issue persists. 

    Looking forward to hearing back from you!

    Roku Community Team 

coatdan's avatar
coatdan
Newbie
8 hours ago

We have been having the exact same issue for the past few months. We have a Roku speaker. It is extremely frustrating and have to system restart constantly. It seems like possibly the 'top picks' line above my apps contributes to it as they bounce as well. 

  • RokuRhea-V's avatar
    RokuRhea-V
    Community Moderator
    6 hours ago

    Hey there! coatdan​ 

    You mentioned you're experiencing the same issue. Could you tell us a bit more?

    • What steps have you tried so far?
    • Is this happening on all your Roku devices?
    • If you can, a photo or video of the issue would be helpful.


    In the meantime, try updating your Roku device by going to Settings > System > System Update > Check Now.

    Let us know how it goes!

    Roku Community Team