Forum Discussion

krysh's avatar
krysh
Newbie
17 hours ago

Roku device suddenly not working

Both of my Roku were working great yesterday. I settled down to watch a little TV tonight and neither one are working. They turn on with a white light then it blinks five times and then they power down. I have tried different TVs different power cords different outlets. I have two different models and all of a sudden neither one are working and are doing the same thing.

roku player
tv & player support

1 Reply

  • JWS9518's avatar
    JWS9518
    Roku Guru
    5 hours ago

    krysh​   What are the models of the Rokus?   How do you have the Rokus connected to power?   If you have them connected to the USB power of the TV, use a power adaptor in the wall outlet instead or try a new power adaptor as it may have gone bad.