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jbaezner's avatar
jbaezner
Newbie
5 years ago
Solved

Premier + remote uses battery very rapidly

My remote uses battery very rapidly. We do use the headphone function and I understand that it drains the battery faster but it is a day between changes. I thought it was strange and expensive so I bought rechargeable batteries.

When the remote dies we remove the batteries and put them on the charger it turns out that only one battery is depleted. So I thought I would just switch sides when it dies and it starts working again but runs out even faster and when we put the batteries back on the charger one is empty and the other is still at least half charged. Seems like a faulty remote in my opinion. 

  • jbaezner 

    Thanks for the post.

    As you stated, using the Private Listening feature will use significantly more battery power than without using headphones connected to your remote.

    In addition, we strongly recommend making sure your headphones are disconnected from your remote when not using your Roku device, even if the TV is turned off to avoid any unwanted excessive remote battery drain.


    Thanks,
    Danny

  • You are doing nothing wrong. Depending on how much you use the headphone jack, it might be perfectly normal. My Ultra usually needs batteries about every 3 months, but I don't use the headphone jack.

    If you use it daily for extended periods, you might use them up in a week or two. I would consider that normal for that sort of use. 

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  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator

    jbaezner 

    Thanks for the post.

    As you stated, using the Private Listening feature will use significantly more battery power than without using headphones connected to your remote.

    In addition, we strongly recommend making sure your headphones are disconnected from your remote when not using your Roku device, even if the TV is turned off to avoid any unwanted excessive remote battery drain.


    Thanks,
    Danny

  • My Roku + batteries are getting rapidly. I have to change my batteries every 2 week. I have plugged my Roku to my wall outlet. Can somebody provide a solution.

    Regards,

    keshav

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator

      Knair87

      Thanks for the post.

      Can you please provide the model and serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

       

      Thanks,
      Danny