Forum Discussion

all9's avatar
all9
Newbie
2 years ago

Photo Streams link Google account error: We are unable to process your request

At roku.com, I'm trying to link my Photo Streams to my Google photos.  I enter the Google username and password, then grant access to my Google photos.  I just get a spinner on the screen.  After a f...
tv & player features
TV & Player settings
Roku_BroKu_dohs's avatar
Roku_BroKu_dohs
Reel Rookie
2 months ago

I am still having the same problem 2 years since the last post and still nobody from Roku responds or fixes the problem.

  • Roku_BroKu_dohs's avatar
    Roku_BroKu_dohs
    Reel Rookie
    2 months ago

    I fixed the problem. I had to log into my Google Account, go to third party apps service, and remove Roku and Roku backdrops from my Google Account third party apps service. After I did that, went back to Roku backdrops and was able to log in to Google Photos.

    • mlleelise's avatar
      mlleelise
      Reel Rookie
      17 hours ago

      Just tried what you suggested - but roku/roku backdrops are not listed in my third party apps service. What next?