Forum Discussion
Tw824
2 years agoNewbie
I am having the same problem. Did you ever find a fix?
RokuJechealR
2 years agoRetired Moderator
Hi Tw824,
Welcome to the Roku Community!
We are interested in learning more about the problem you are experiencing, but we need more details. For us to help you better, we will ask a set of questions to isolate the issue:
- What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
- When did the issue start?
- Are you encountering any error codes or messages?
- Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
- What troubleshooting steps have you taken so far to resolve the issue?
With more detailed information, we will be able to assist you further.
All the best,
Chel