Forum Discussion

Mabrydozier's avatar
Mabrydozier
Reel Rookie
5 months ago

Photo streams Album has limits

We like to use the photo stream app to display pictures. Previously, when I used Apple TV, I could point to a folder, and that folder would be used for the pictures being displayed.       I upload several hundred photos to use the Roku photo stream, which works well except that the number of photos is limited (maybe to 100). Roku does support direct access from Google Photos, but that also seems limited.     

We really like using our Roku devices and have several. Is this limit true for all Roku models? Do you have any other ideas or suggestions?

TIA

Mabry 

screensaver & theme

7 Replies

  • bradmartin's avatar
    bradmartin
    Newbie
    4 months ago

    This is a really frustrating limitation that seems some coding could easily resolve. I have loaded 349 pictures into a Stream after reading somewhere you could have 1000. I now understand (after going through thousands of pictures to pick the best ones), that the 1000 likely came from 10 streams of 100 photos in each. However, I DO have 349 photos in a single stream. I can see them in my account. The problem arises when the Photo Stream app will only play a fraction of them (and it seems much fewer than 100). Some times after a reboot, it seems to get more, but eventually it seems to rotate through 20-30 of the same photos.

    Can the limitations be made more customer-friendly?

    If not, can I "move" some of my 349 photos to new streams, or do I have to go through the upload them 20 at a time again while paging through 1000s of photos to find them again.

    Please tell me there is a simpler way to get a potentially great feature working on par with competitors.

    Thanks, Brad 

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator
      4 months ago

      Hey, bradmartin​.

      Thanks for posting!

      We understand your concern with Photo Streams, and the team is still currently investigating this.

      Could you share the following info below so we can check yours too?

      • Roku device model, Device ID, Serial Number, and Software version (It can be found in Settings > System > About)
      • Tracker ID (Press Home five times, then press Back button five times)


      We'll wait for your response!

      Roku Community Team

      • MALC2's avatar
        MALC2
        Newbie
        3 months ago

        Have same issue as well.  I created albums from Google Photos to point to but it seems it only rotates around the same 30 pictures or so.

        Roku Device Model: 4802X - Roku Ultra

        Device ID: SODA222MK4A9

        Serial Number: XO1000YMK4A9

        Software Version 14.6

        TRACKER ID: A9-320-692

    • elikiq's avatar
      elikiq
      Reel Rookie
      4 months ago

      I agree, if there is a limit the system should block you from uploading anything beyond that limit into any one album. And if images are already uploaded, there should be the ability to move images to a different album.

  • Dave532's avatar
    Dave532
    Newbie
    4 hours ago

    Agreed...thought they state there is a 1000 photo limitation, it is actually shows only 100 of the most recently uploaded photos despite the actual number available in the stream (mine is currently 165).

     

    -Dave