Forum Discussion
This is also happening with my Roku TV. Peloton says it's a Roku issue.
- RokuAnjelie3 years agoCommunity Moderator
Hi wewillRo-ku,
Thank you for bringing this issue to our attention. We would like to suggest a possible solution. Have you attempted to restart your Internet router and Roku device?
To restart your Roku device, simply go to Home > Settings > System > System Restart. Alternatively, you can refer to our support page on "How to Resolve a Channel Playback Issue".
Please let us know if this solution works for you.Thanks,
Anjelie
- Pbopp243 years agoNewbie
I’m having the same issue. Reboot doesn’t resolve the issue.
- RokuEuniceL3 years agoRetired Moderator
Hi Pbopp24 luckypayback,
Welcome to the Roku Community!
We understand that you're having problems streaming with the Peloton app. We're happy to help. In some cases, removing the channel and then reinstalling it may help. Please follow the steps below:
1. Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
2. Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System Restart > Restart.
3. Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.
Let us know if this works for you!
Best regards,
Eunice