Forum Discussion

thedoomster's avatar
thedoomster
Binge Watcher
2 years ago

OS 12.5 update broke Spectrum remote connection

This morning I powered up my TCL 65R615 Roku tv as normal with the Spectrum remote.  Volume also worked as usual.  I updated the OS to 12.5 and after restart I could no longer control power/volume wi...
thedoomster's avatar
thedoomster
Binge Watcher
2 years ago

No alternative codes work.

 

    • JeanInTN's avatar
      JeanInTN
      Binge Watcher
      2 years ago

      The 11463 code worked for me!  I had called Spectrum last night and just called TCL this afternoon.  I was on the phone with TCL when I got back to this forum page and tried the 11463.  So TCL now knows about this.  She said they would get with Roku and try to make sure we don't have this same problem again.  I HOPE they don't mess anything else up again!

      • bunmusic's avatar
        bunmusic
        Reel Rookie
        2 years ago

        Thank you.  Just tried the code 11463, and it works fine.  Hopefully, no more issues!!!

    • thedoomster's avatar
      thedoomster
      Binge Watcher
      2 years ago

      Code 11463 does not work either.