Forum Discussion
Do any of the alternative codes shown here work?
- JeanInTN2 years agoBinge Watcher
I have the exact same problem. My Spectrum remote no longer turns on the TV or changes the volume as of today. I have tried and tried to reprogram it, but it will not work with the TV. I called Spectrum, and they thought something is wrong with my remote and are sending a new one. After the phone call, I decided to try an old Spectrum remote I had, and it will not pair with the TV, either. I then looked through the menu on the TV and saw that the TV had installed a software update this morning, so I came here to the forum to see if anyone else is having a similar issue. Evidently it IS due to the software update! I tried the other codes listed at the link in the post above, and they do not work, either. Roku, please FIX this issue!
- bunmusic2 years agoReel Rookie
Same exact issue. You and I are sharing a brain! I went through the same process of contacting Spectrum, TCL, and then ROKU. The issue is clearly related to the software update on 11/1/23. I had gone to a Spectrum service center and received three new remotes. Of course, same issue of not being able to pair with my TCL tv.
Shame on you ROKU!!
- thedoomster2 years agoBinge Watcher
No alternative codes work.
- number40Fan2 years agoBinge Watcher
Use code 11463.
- JeanInTN2 years agoBinge Watcher
The 11463 code worked for me! I had called Spectrum last night and just called TCL this afternoon. I was on the phone with TCL when I got back to this forum page and tried the 11463. So TCL now knows about this. She said they would get with Roku and try to make sure we don't have this same problem again. I HOPE they don't mess anything else up again!