Forum Discussion

rgreene's avatar
rgreene
Newbie
4 years ago

Ok Button On Remote Not Working

My Roku remote is working perfectly fine except I cannot click the OK button so I cannot get into any programming. I used the voice which got me to Peloton but I can’t click to login. Are there any fixes to this? I’ve reset and repaired twice now.  It’s very frustrating.

10 Replies

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  • atc98092's avatar
    atc98092
    Community Streaming Expert

    Remote buttons can get dust/fluff between the contacts and interfere with the connection. I'd first try blowing compressed air around the buttons to see if anything can be dislodged. If that's not successful, it's possible it simply has failed. You didn't state what model Roku you have. If it's any model other than a Stick, you can get an inexpensive universal IR remote for under $10 that should work as a replacement. The genuine Roku remote might also be available, but again we need to know what model player you have to recommend a replacement.

    • bleyvi's avatar
      bleyvi
      Reel Rookie

      Hi I am trying to set up my TV and cannot connect to a network because Okay button does not work on my streaming stick remote.

       

      Just bought this a couple hours ago - please help on next steps!!

      • bobtan1978's avatar
        bobtan1978
        Newbie

        Please help.

        same issues.  We purchased new remote, everything works but the OK button?

         

        please advise