Forum Discussion

kremlingifts's avatar
kremlingifts
Newbie
8 months ago

OK Button on Remote Doesn't Work Very Well

Exactly the same problem with remote... It worked just fine, then suddenly OK button started to work intermitenly..  I reset the remote and changed the batteries - the same problem. Roku folks - please help!! Love Roku, but it is becoming unusable.. Now the left-right nav buttons are working intermittently also.,. Need to press all the buttons several time to make them work. My device is Rolu Ultra.

Device compatibility
remotes
Replacement remote

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    8 months ago

    Hi, kremlingifts

    Thanks for posting, and welcome to the Roku Community.

    I understand the issue you have encountered with your Roku remote wherein the buttons intermittently work, and I'm here to help.

    Please take note that I have sent you a private message here in the Roku Community. Please check your inbox since I've reached you from there.

    I hope for your continuous response.

    Thanks,
    The Roku Community Team.