Forum Discussion

Tonik's avatar
Tonik
Reel Rookie
2 years ago

No sound effects while navigating home screen

The fun sound effects while navigating my home screen are gone. They came back for a few weeks and stopped again. I've tried going into settings and doing everything possible to menu audio, and I've ...
TV & Player settings
Tonik's avatar
Tonik
Reel Rookie
2 years ago

Hi there here is the information, 

 

Device model 3820X - Streaming Stick 4k

Serial number - X01700JUUUXH

Device ID - S08Y419UUUXH

Software version - 12.5.5 build 4174-CU

Tracker ID - XH-053-730

RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Tonik,

Thanks for the update!

I'll share this information with the appropriate Roku team for an additional update.

We'll get back here and make sure to ping you on how things are going.

Regards,
Rey