Forum Discussion

rae-simp's avatar
rae-simp
Newbie
24 hours ago

No "Confirm Exit app" warning for Netflix shortcut button on Roku Remote

Hi so ive been having a weird thing happen with my roku.  basically when i click the youtube, disney+, or hulu button my tv will ask me to confirm to leave what im currently watching which is great for accidental clicks however the same is not true for the netflix button.  for some reason that button exclusively automatically exists any app im in no matter whats going on without any prompt and its very frustrating because its also the button thats closest to the pause/play button so it gets clicked a lot on accident.  i uninstalled netflix hoping it would resolve the issue but it didnt.  im wondering if theres a fix for this or if im just screwed by netflix being so big they seem to override literally everything on my system. thank you.

remotes
tv & player features

1 Reply

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    5 hours ago

    Hey rae-simp​

    It seems you're experiencing an issue where pressing the Netflix app button on the Roku remote causes it to launch automatically without warning.

    We'd like to share this with our team for further investigation. Please share with us the following:

    • Roku device model, serial number, device ID, and Software version and build. (This can all be found in Settings > System > About)
    • Tracker ID (press the Home button 5X, and Back button 5X when the issue occurs)
    • Type of your Roku remote (a photo would be helpful)


    We'll wait for your reply.

    Roku Community Team