Forum Discussion

andyak's avatar
andyak
Newbie
6 months ago

new roku ultra / hisense 55 xumo tv - no voice controlled volume

Remote is set to tv and volume and mute work with buttons - but I cannot use voice control to change volume level or mute the TV. 

 

any ideas?

 

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert

    The Ultra (which is receiving and acting upon the voice commands) can only control the volume via CEC.  I don't know if it's necessary or if it will make a difference, but try using "CEC setup" under Settings->Remotes & devices->Remotes->[your remote].  If you can't get the remote to work with "CEC setup" then I think it's unlikely voice control will ever work.