Forum Discussion
glassgrl
10 months agoChannel Surfer
I tried your suggestion several times but it’s still not working. It’s stuck on pair your remote and I’ve tried every suggestion Roku offers and even my old Remote doesn’t work with it. 
I’ve factory reset it 4 times and paired and it’s still not connecting. 
Why wasn’t it shipped from Roku with a paired remote?
glassgrl
10 months agoChannel Surfer
Never mind it’s working! When they say to hold down the buttons on the remote for 5 seconds they mean it!  I was holding it down until it was blinking rapidly but it wouldn’t work. 
5 seconds was the charm. Thank you!