Internet is working on my roku tv but tv thinks there is no internet connected
We woke up the other morning and when I turned on my Roku tv the setup screen came up. This has never happened since I bought it and set it up two years ago. I went through everything. the language selection English. Next was connecting to the internet. did that got the connected to Internet check mark. then said checking for updates: We got an update is available but when I clicked on ok got an error message saying can't be updated. TV thinks there is no internet on it but there is. We are streaming with our firestick. Now I can't get any of the free Roku channels When I go to home there are only the devices connected to the tv that come up. Not my paramount + app or any of the Roku channels that I could get before the other day. Is there any way for me to fix this. I've tried to do the network connection reset but I don't have a network reset option just sign in to a wireless network. Please help. I don't want to have to do a factory reset if at all possible.
Thanks everyone for trying to help. After trying most of last night and most all day today we just finished doing a factory reset and that fixed the problem. Hope everyone has a Merry Christmas