Forum Discussion
Be aware that, following the install of 9.3 firmware, express and premier units are no longer able to detect 5GHz networks, Check for 2,4GHz channel connectivity or turn off steering if your 5G router is dual-band. Hope this helps.
Can someone message me privately to walk me through the steps to check this?
- our75olds6 years agoReel Rookie
Makes no sense, since 1 of my 4 Rokus connected wireless and other 3 did not. Unplug Roku. Switch off router for 30 seconds plus. Router back on. Once up and going plug in Roku. Worked on all three of mine.
- Asw216 years agoReel Rookie
Unfortunately, I tried this and it did not work. Are there any other suggestions?
- Lingo16 years agoChannel Surfer
My Roku suddenly wouldn't connect to my 5G or a slower connection. I tried everything to connect. So, I went back to using my old Roku and that one worked fine. I decided to take another look today. And, after much frustration, I stumbled upon a FIX! YAY!!!!
I would like to share in hopes of may help others.
On the Roku main screen, go to SETTINGS at the bottom on the left side of the screen.
Click right arrow on remote and move down to SYSTEM at the bottom on the left side.
Click right arrow and move down to ADVANCED SYSTEM SETTINGS.
Click right arrow and move down to NETWORK CONNECTION RESET.
Click right arrow and choose RESET CONNECTION.
I really hope this helps someone else.
- Lasy_red124 years agoNewbie
No it's not connecting
- Germaine704 years agoNewbie
I’m unable to connect my roku to my network
- atc980924 years agoCommunity Streaming Expert
Germaine70 you haven't provided enough information for assistance. What model number Roku do you have? Does your Roku see your network but not connect, or is it not appearing in the list of networks? Do you see any networks in the connection list?