Forum Discussion
I set up an account, and got my TV to connect with the link code when I first got it. Now that I'm away from home trying to unsubscribe from a channel, I need the link code to access my subscriptions. It says that I have no subscriptions on my account without the link code. Yet, they are charging me for these subscriptions with the card on my account. This doesn't make sense! The link code should have stayed on my account when I made it the first time. It is sad that they are making unsubscribing so difficult. It's like they would rather get paid while we are going through a hassle of unsubscribing vs making it easy to unsubscribe from channels. Now I have to wait until I get home to do a full factory set and get rid of all my channels just so that I can get a new link code to access my subscriptions away from home. What a hassle.
- renojim5 years agoCommunity Streaming Expert
The only time you need a link code is when you first link a new (or factory reset) Roku to your Roku account. What is telling you that you need a link code? To unsubscribe from a channel go to https://my.roku.com/account/subscriptions . It will ask you to log in, but no link code is required (or useful).
- cspears4 years agoNewbie
Not true!! To view courses I have purchased from Great Courses on my Roku TV I have to use the link code. I do not have it as nowhere was I warned that I would need it for other things after setting up my tv so I deleted the email once I set up my tv.
- renojim4 years agoCommunity Streaming Expert
cspears, you have to contact Great Courses. Your problem has nothing to do with the link code that Roku used to use to link a device to a Roku account. Roku abandoned link codes a long time ago for device-to-Roku-account linking. Individual channels/apps may use them, but that has nothing to do with Roku.
- chandraclaws3 years agoNewbie
I just signed up for Paramount streaming service but I can't finish the process without the "activation code for your Roku" they are asking for.
- renojim3 years agoCommunity Streaming Expert
chandraclaws, yours is a different issue than what this thread is referring to. If you signed up on the Paramount website, install and launch the channel/app on your Roku device and follow any instructions there. If you still need help ask Paramount or start a new thread in the Channel Issues & Questions section.