Forum Discussion

Steph-11's avatar
Steph-11
Newbie
7 months ago
Solved

How to Activate a Roku device again

Hey guys it's by accident I deleted a device on my Roku app how would I go about getting it back like I accidentally deleted my Roku TV off my Roku app and I don't know how to get it back can anyone help me I was trying to use my phone as the remote thank you for your time

TV & Player Setup
  • RokuRhea-V's avatar
    RokuRhea-V
    3 months ago

    Hey there! Gdinbar2​

    Just to confirm, has your Roku device been unlinked from the Roku mobile app? If you'd like to add it back, follow these steps:

    1. Launch the Roku mobile app on your phone.
    2. Tap Devices at the bottom of the screen.
    3. Tap Get Help?
    4. Select Connect Manually.
    5. Enter the IP address of your Roku device and tap Connect.

    This should re-establish the connection between your mobile app and Roku device.

    I hope this helps!

    Roku Community Team

3 Replies

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    6 months ago

    Steph-11 

    Thanks for letting us know about the issue with your Roku device! We're here to help.

    Just use the email address linked to your Roku account to reset up. Go to Settings > Network, and choose the option to activate your Roku device.

    If that doesn't work, you might want to perform a factory reset. This will restart the Roku device and restore its initial setup.

    Hope this helps!

    Roku Community Team

    • Gdinbar2's avatar
      Gdinbar2
      Newbie
      3 months ago

      how do i find settigs> netwrk im trying to re add the remote that i didnt meen to deleate

      • RokuRhea-V's avatar
        RokuRhea-V
        Community Moderator
        3 months ago

        Hey there! Gdinbar2​

        Just to confirm, has your Roku device been unlinked from the Roku mobile app? If you'd like to add it back, follow these steps:

        1. Launch the Roku mobile app on your phone.
        2. Tap Devices at the bottom of the screen.
        3. Tap Get Help?
        4. Select Connect Manually.
        5. Enter the IP address of your Roku device and tap Connect.

        This should re-establish the connection between your mobile app and Roku device.

        I hope this helps!

        Roku Community Team