Forum Discussion

Steph-11's avatar
Steph-11
Newbie
7 months ago
Solved

How to Activate a Roku device again

Hey guys it's by accident I deleted a device on my Roku app how would I go about getting it back like I accidentally deleted my Roku TV off my Roku app and I don't know how to get it back can anyone ...
TV & Player Setup
  • RokuRhea-V's avatar
    RokuRhea-V
    3 months ago

    Hey there! Gdinbar2​

    Just to confirm, has your Roku device been unlinked from the Roku mobile app? If you'd like to add it back, follow these steps:

    1. Launch the Roku mobile app on your phone.
    2. Tap Devices at the bottom of the screen.
    3. Tap Get Help?
    4. Select Connect Manually.
    5. Enter the IP address of your Roku device and tap Connect.

    This should re-establish the connection between your mobile app and Roku device.

    I hope this helps!

    Roku Community Team

RokuJharra-Q's avatar
RokuJharra-Q
Retired Moderator
7 months ago

Steph-11 

Thanks for letting us know about the issue with your Roku device! We're here to help.

Just use the email address linked to your Roku account to reset up. Go to Settings > Network, and choose the option to activate your Roku device.

If that doesn't work, you might want to perform a factory reset. This will restart the Roku device and restore its initial setup.

Hope this helps!

Roku Community Team

Gdinbar2's avatar
Gdinbar2
Newbie
3 months ago

how do i find settigs> netwrk im trying to re add the remote that i didnt meen to deleate

  • RokuRhea-V's avatar
    RokuRhea-V
    Community Moderator
    3 months ago

    Hey there! Gdinbar2​

    Just to confirm, has your Roku device been unlinked from the Roku mobile app? If you'd like to add it back, follow these steps:

    1. Launch the Roku mobile app on your phone.
    2. Tap Devices at the bottom of the screen.
    3. Tap Get Help?
    4. Select Connect Manually.
    5. Enter the IP address of your Roku device and tap Connect.

    This should re-establish the connection between your mobile app and Roku device.

    I hope this helps!

    Roku Community Team