Forum Discussion

angelcarlos1's avatar
3 years ago
Solved

Do I need to be in the same network to see my cameras in the smart home app?

I wanted to see my cameras in the smart home app in my iphone far from home but cameras doesn’t connect.

  • angelcarlos1 

    Whenever mine has issues like this, I just uninstall the SmartHome app, restart my phone, and then reinstall the SmartHome app.  Usually connects immediately after this.

    The answer to your question is that you do not have to be on the same network to view your cameras.  You just have to be logged in to the Smarthome app.

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  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    angelcarlos1 

    Whenever mine has issues like this, I just uninstall the SmartHome app, restart my phone, and then reinstall the SmartHome app.  Usually connects immediately after this.

    The answer to your question is that you do not have to be on the same network to view your cameras.  You just have to be logged in to the Smarthome app.