Forum Discussion

jermzone's avatar
jermzone
Binge Watcher
6 months ago

CEC Options Removed from New Roku Ultra

 

I have been unfortunately forced to continue using my previous Roku Ultra because the new system does not show my device (it actually has a very slim list in comparison) when setting up the remote.

Currently with the 4670X, I can use the volume and mute buttons on the remote through CEC with my Harman Kardon receiver. Any ideas on how to resolve this?

19 Replies

  • Tivoburkee's avatar
    Tivoburkee
    Community Streaming Expert

    First of all if your were using cec you wouldn't need or could pick a brand since cec sends the same signal over hdmi cable to all brands of tv, and avr. 

    Second thing, your 4670 ultra must have been upgraded through the secrete menu to use avr IR codes instead of tv IR codes. Harmon Kardon isn't a TV brand and so wouldn't show up under tv's. 

    • jermzone's avatar
      jermzone
      Binge Watcher

      Thanks for your response.

      1. I'm not sure why Roku has a CEC menu if the device doesn't matter? All I know is, the volume and mute works with the 4670 and not the 4800.

      2. I'm not aware of any "Secret" menus, I 100% didn't use anything like that. My receiver is in a closet and cannot use line of sight IR.

      To setup my remote on the 4670 I went through this setup:


       

      • Tivoburkee's avatar
        Tivoburkee
        Community Streaming Expert

        jermzone 

         

        Your images in the first post only shows up once you pick IR Setup, which what responded to. 

         

        So, your 4850 Ultra doesn't give the choice of IR Setup or Cec Setup? Mine does, try restarting the 4850 ultra, then make it through the menu and see if it shows up now? 

    • TurpInTx's avatar
      TurpInTx
      Channel Surfer

      I have a wide range of Roku TV's and streaming devices.  Two of them I use regularly, a 2018 4660X2 Roku Ultra connected to an LG tv in my bedroom and a 4802X in my den connected to a Samsung TV and both used the CEC connection to control them for YEARS, then one day blammo!  They both quit controlling the TV's and I had to switch both of them over to IR to make them work, so CLEARLY, Roku made some changes to their firmware that impacted the CEC functionality.  And by the way, I have a Denon AVR connected to the Roku and it identifies it, and the Denon identifies the Roku through the CEC.  Additionally even though the CEC no longer works, for some reason the both of Roku's still identify the Samsung and LG correctly, so they are still talking to each other, they just aren't being controlled anymore.  If you need any more information regarding CEC and the communications, Pulse Eight has an adapter that connects and reads the CEC comm's on the HDMI connection so you can see what is going on.  Cheers!