CEC Options Removed from New Roku Ultra
I have been unfortunately forced to continue using my previous Roku Ultra because the new system does not show my device (it actually has a very slim list in comparison) when setting up the remote...
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First of all if your were using cec you wouldn't need or could pick a brand since cec sends the same signal over hdmi cable to all brands of tv, and avr.
Second thing, your 4670 ultra must have been upgraded through the secrete menu to use avr IR codes instead of tv IR codes. Harmon Kardon isn't a TV brand and so wouldn't show up under tv's.
Thanks for your response.
1. I'm not sure why Roku has a CEC menu if the device doesn't matter? All I know is, the volume and mute works with the 4670 and not the 4800.
2. I'm not aware of any "Secret" menus, I 100% didn't use anything like that. My receiver is in a closet and cannot use line of sight IR.
To setup my remote on the 4670 I went through this setup:
Your images in the first post only shows up once you pick IR Setup, which what responded to.
So, your 4850 Ultra doesn't give the choice of IR Setup or Cec Setup? Mine does, try restarting the 4850 ultra, then make it through the menu and see if it shows up now?
Thanks for the follow up.
The images in my first post reflect when I select "CEC setup" not "IR setup".
The images in my most recent reply refer to this workflow:
1st image: Settings -> Remotes & devices
2nd image: Remotes -> Enhanced Voice Remote
3rd image: Enhanced Voice Remote -> Set up remote for TV control (this has the IR setup / CEC setup option)
4th image: CEC setup -> Find my deviceThe list of devices is showing when I select "CEC setup" (not "IR setup")
I have a wide range of Roku TV's and streaming devices. Two of them I use regularly, a 2018 4660X2 Roku Ultra connected to an LG tv in my bedroom and a 4802X in my den connected to a Samsung TV and both used the CEC connection to control them for YEARS, then one day blammo! They both quit controlling the TV's and I had to switch both of them over to IR to make them work, so CLEARLY, Roku made some changes to their firmware that impacted the CEC functionality. And by the way, I have a Denon AVR connected to the Roku and it identifies it, and the Denon identifies the Roku through the CEC. Additionally even though the CEC no longer works, for some reason the both of Roku's still identify the Samsung and LG correctly, so they are still talking to each other, they just aren't being controlled anymore. If you need any more information regarding CEC and the communications, Pulse Eight has an adapter that connects and reads the CEC comm's on the HDMI connection so you can see what is going on. Cheers!
Thanks TurpInTx for chiming in.
RokuTakashiany updates on this? I'm still using my previous Roku Ultra instead of my new one.
As it happens Roku did make changes to their device firmware as relates to remote programming (they added the direct ability to program TVs power/volume controls via CEC), though more explicitly they made changes to their remote firmware design/programming process, mostly in response to losing patent lawsuits from UEI, Inc (maker of licenseable remote/IoT programming solutions) and regulatory bans/consent decrees thereafter.
So there exist 2 groups of remotes types relative to remote firmware design/programming process which we shall call "old" and "new": e.g. "old" types support far more brands (2127) vs "new" types which only support fewer brands (1521).
(in case its not clear, "new" remotes have a modified firmware design/programming process that is non-infringing on the UEI patents, and this results in some reduced detection/compatibility and slightly changed behavior)
Older Roku models (~pre 2020/Ultra 4800) come with "old" remotes and newer models (2020+/Ultra 4800) come with "new" remotes.
"Old" remotes can be paired to new models and "new" remotes can be paired to old models; however regardless of pairing the remotes retain their "brand availability" programming limitations/capabilities.
So its not "CEC options" there were removed per se, its the number of TV/AVR brands available via the process/database and how they are programmed ("new" remotes have significantly fewer brands).
LG TV's do not directly support CEC volume control - they DO however support CEC volume control passthrough (to an ARC/eARC & CEC-enabled AVR/SB). As long as you have 1) AVR/SB connected via ARC/eARC & 2) CEC enabled in TV & AVR/SB, AND 3) AVR/SB powered on during the Roku's Set up remote for TV control CEC programming process it WILL pass the "music checks"/etc (assuming you respond correctly) and will use CEC for volume control of the AVR/SB.
However, if you have CEC disabled from the TV to the AVR/SB OR your AVR/SB is turned off during the setup process, the music test/checks will fail/you will not be able to use CEC volume control.
(NOTES: When using CEC with an LG TV you will not see the TV's volume OSD, but you will see the AVR/SB's OSD/indicator change; If your AVR/SB is turned off when using CEC you will also have no volume control via the Roku remote)
The RokuOS menu behavior for your 4670/4800 is very unusual in that its not prompting you with the detected TV for IR or hearing music for CEC - suggesting TV brand detection has been disabled via the Platform Secret Screen: Home (5x), FF (3x), RW (2x)/RF Remote Menu/RF transmit menu/GetConnectedBrandInfo = Disable GetConnectedBrandInfo
Its possible that RokuOS couldnt normally detect your TV's brand, but its more likely that this setting was disabled resulting in the menu behavior that Tivoburkee was referring to.
You might consider going to that Platform Secret Screen (using the remote button sequence provided above) and to the GetConnectedBrandInfo setting and changing it to Enable GetConnectedBrandInfo, exiting the Platform Secret Screen, and then re-running the TV setup process using CEC and checking the results
(NOTES: Some TVs (e.g. LG) may not display the volume OSD when programmed using CEC - only the AVR/SB's OSD/display will indicate changes; if the AVR/SB is turned off when using CEC you will not be able to control volume with the Roku remote)
StreamerUser wrote:LG TV's do not directly support CEC volume control - they DO however support CEC volume control passthrough (to an ARC/eARC & CEC-enabled AVR/SB). As long as you have 1) AVR/SB connected via ARC/eARC & 2) CEC enabled in TV & AVR/SB, AND 3) AVR/SB powered on during the Roku's Set up remote for TV control CEC programming process it WILL pass the "music checks"/etc (assuming you respond correctly) and will use CEC for volume control of the AVR/SB.
However, if you have CEC disabled from the TV to the AVR/SB OR your AVR/SB is turned off during the setup process, the music test/checks will fail/you will not be able to use CEC volume control.
(NOTES: When using CEC with an LG TV you will not see the TV's volume OSD, but you will see the AVR/SB's OSD/indicator change; If your AVR/SB is turned off when using CEC you will also have no volume control via the Roku remote)
Not in my experience. I have an Express 4K+ directly connected to an LG set next to me, and it does control the volume via CEC and the on-screen volume control does appear. Downstairs my Ultra 4850 is connected to a Yamaha AVR and then connected to an LG Nano85. If the AVR is off the Roku controls the TV audio, and the OSD does appear. If the AVR is powered on, the volume control is switched to the AVR and the AVR OSD appears.
I will say that recent Roku OS updates has messed with my CEC control on the 4850, in that it doesn't always work. But for the OP, I've never configured anything for CEC control. I've never used that menu, and in fact wasn't even aware it existed. I simply connect my Roku to a TV or AVR and the volume has always just worked.
