After updating the Roku operating system to 12.5.0, my cox cable remote will not turn off my tv or change the volume on my 55" TCL Roku TV. Every other button on the Cox remote seems to work fine and the Roku remote is operating correctly. I have unplugged and restarted the TV and checked for new updates, but the problem persists. Not life changing, but irritating.
Can you try setting up the Cox remote again to control the TV?
Repaired coz remore to the cox box and everything works fine. Thanks
9-28-23
Same thing happened to my Xfinity XR2 remote. I reset the remote and re-input the codes. I dont have volume or power button working on the remote. I also unplugged the TV and nothing changed. I Have a TCL Roku, the TV remote works fine but the xfinity remote is not working with volume or power.
I reset the xfinity remote and tried 11756 in setup with no change. I did setup 991 with ch up till the tv goes off then I press the power on the xfinity remote and the tv turns on but then the buttons dont work any further. Also when it does come back on from the xfinitiy remote after the setup pairing, the tv boot sequence is really long compared to the power off and back on with the Roku remote.
I am also having a similar issue with Xfinity. I can program TCL TV to turn on and off but once I try to add the sound bar, it then stops working for the TV. My Xfinity remote used to work for TV and sound bar at the same time
Greetings from the Roku Community!
Have you tried using remote codes, such as those mentioned by Tivoburkee? Have you tried contacting your TV manufacturer to check on the TV's brand remote? Kindly check this link here on how can you contact the TV manufacturer.
We'll be waiting for your response.
Kind regards,
Eunice
This just happened to me today on my TCL 65 Roku Tv, my older Dish Remote 21.1 IR/UHF PRO stopped working & it works fine with other tv's includng Dish vip 722 reciever, i called TCL support they were no help said contact Roku or Dish. i dont know when or if it was updated but it says 12.5.0 build 4176-CG, the code i was using was 535 no others ever worked! i also did a factory reset to no avail didnt want to since i have to reprogram everything!
Try Dynex tv codes in Dish remote.
Thanks for the reply, but no go on those codes! i see others are having the same issue with the same dish remote & seem to have alerted the right ppl so i guess i will just hurry up and wait to see what happens!
