Forum Discussion

raygaston's avatar
raygaston
Reel Rookie
2 years ago

Cable remote cannot turn off tv or change volume after roku update to 12.5.0

After updating the Roku operating system to 12.5.0, my cox cable remote will not turn off my tv or change the volume on my 55" TCL Roku TV. Every other button on the Cox remote seems to work fine and...
remotes
nevadaboy's avatar
nevadaboy
Binge Watcher
2 years ago

This just happened to me today on my TCL 65 Roku Tv, my older Dish Remote 21.1 IR/UHF PRO stopped working & it works fine with other tv's includng Dish vip 722 reciever, i called TCL support they were no help said contact Roku or Dish. i dont know when or if it was updated but it says 12.5.0  build 4176-CG, the code i was using was 535 no others ever worked!  i also did a factory reset to no avail didnt want to since i have to reprogram everything!

Tivoburkee's avatar
Tivoburkee
Community Streaming Expert
2 years ago

Try Dynex tv codes in Dish remote.

  • nevadaboy's avatar
    nevadaboy
    Binge Watcher
    2 years ago

    Thanks for the reply, but no go on those codes! i see others are having the same issue with the same dish remote & seem to have alerted the right ppl so i guess i will just hurry up and wait to see what happens!

  • nevadaboy's avatar
    nevadaboy
    Binge Watcher
    2 years ago

    Update, after alot of button pressing i decided to start at 500, well i made it to 538 & finally it works!

    Code 538

    Dish Remote 21.1 IR/UHF PRO

    TCL/ROKU  TV 65S41