Forum Discussion

erkanb's avatar
erkanb
Reel Rookie
4 months ago

Broken USB power cable 3810x with long-range wifi receiver on it

Hi there,

Is there any way to replace a broken power cable for 3810x model which also includes the wifi receiver on it. The USB mini-b end of the cable is broken and doesn't seems to be easy to fix it..

Thanks

Erkan

1 Reply

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    erkanb-

    Sorry, Roku has quit manufacturing the WR001 Long Range Wireless Receiver, and is no longer stocking replacements.  The WR002 that replaced it in later Streaming Stick models has a USB-micro connector, not USB-mini, and its electronics are not compatible with the Roku 3810 anyhow.

    Paging Roku employees @RokuAustin, @RokuMaryEF, @RokuCarly, and any other moderators to see if they can do anything for erkanb  .