Just noticed Aquatic Life has been removed from my ROKU Ultra, but it still appears on my ROKU 4... what gives?
Also, I can't find it when searching the "Streaming Channels."
Hi Community users,
Thanks for your patience while we investigated the issue.
Please be aware that on certain devices, the Aquatic Life channel tile on the Home screen has been removed, but is still available through Settings > Theme > Screensavers.
Thanks,
Danny
I REALLY hate how Roku constantly messes with the themes. If I wanted to change it then I would. Stop acting like creepy, orweillian Facistbook and changing things that users never asked to change! P.S I will never EVER buy one of your TV's, for this exact reason.
Hi Williamt100
Thanks for reaching out here in the Community!
Channels, Themes, or Screensavers can be removed at any time for a variety of different reasons. At times, our content providers may choose to remove their channel from our platform at their own request. In other cases, a channel may be removed by us if it violates our terms and conditions. We take reports of piracy or any other unlawful activity very seriously.
For more information, please see our support page here: Why is a channel no longer available on my Roku® streaming device? | Roku
Warm regards,
Lianna
Just logged in to my ROKU account, and it shows the channel in the "store" AND that it is installed.
It appears on my ROKU TV and my ROKU 4, but not on my ROKU Ultra (all of which are updated to OS 11.5)
BTW, ROKU is the developer of this channel, so I'm confused as to what happened.
Hi Williamt100
Thanks for reaching out.
The Aquatic Life is no longer available on the Roku platform.
At times, our content providers may choose to remove their channel from our platform at their own request. In other cases, a channel may be removed by us if it violates our terms and conditions or is no longer supported. For more information, we recommend that you reach out to the channel developer directly.
The Roku Channel Store offers thousands of channels with a wide variety of content. To find similar content, you can look through the selection of featured, recommended, or top free channels; or browse channels available in various categories.
For additional information, please view this FAQ from our Customer Help Center: Why is a channel no longer available on my Roku® streaming device? | Roku.
Warm Regards,
Lianna
