Yes, I'm still having the same issue. And no help from Roku on this defect.
It absolutely sucks you have to connect headphones to this stupid roku app rather than directly to the TV!
I have four Roku TVs and every time I try to use the private listening on the Roku remote app I get this broken audio problem. It is a real problem the ROKU team needs to solve. Been happening way too long. Does not matter what external speakers or headsets I use. It is definitely a Roku app or device problem. I find it strange their technical team cannot duplicate the problem and come up with a fix unless they are just ignoring it. I know I will not purchase any Roku devises in the future until this problem has been resolved. Roku team does not even bother to respond to the problem anymore. Maybe time to take the audio problems to more public venues.
Private listening remains completely broken and unusable and Roku support is completely ignoring the issue based on their lack of acknowledgement and responding here. How about letting us know if development is underway to resolve this bug Roku?
