Vizio Soundbar Not Working
I previously owned a 75" Select Series Roku TV which I connected to a Vizio System for sound model #SB3612 and had no issues. I just purchased an 85" Roku TV and hooked everything up the same way. H...
Forum Discussion
And I know it's connecting because when I push the volume up or down on the Roku remote, I can see the volume going up and down on the indicator lights on the soundbar, but still no sound.
Thanks for that additional information.
Could you share with us how you are connecting the soundbar to the TV? Is it hardwired or wireless?
Looking forward to your response!
Roku Community Team
HDMI certified ARC cable from the Roku TV to the soundbar
That'll help! Here are some steps that might work. If you haven't tried it yet, let's plug the HDMI cable into the other HDMI port and check if you can hear the sound from there.
Let us know what you find!
Roku Community Team
Are you saying to unplug the HDMI 3 ARC port from the Roku TV and plug it into an open port like HDMI2? Well, two problems with that: 1) My TV is wall-mounted and it is nearly impossible to get to the back of the TV without taking it off the wall, which I'm not willing to do and, 2) I don't see how it can work if I'm plugging it into a non-HDMI Arc port and leaving the HDMI ARC port plugged into the soundbar - maybe I'm missing something here but is there any possibility that might work? If so, then why is there a special HDMI ARC port? Aren't non-ARC ports HDMI "IN" only? Why would there even be a chance that the sound would output on HDMI 1 or HDMI 2? I admit that I'm not an expert on HDMI ports, and I could be wrong, but I just can't see how that would help.
