Forum Discussion

RobEB's avatar
RobEB
Reel Rookie
3 months ago
Solved

Unable to pair the Roku speakers to Roku TV

I bought a pair of Roku surround speakers for my Roku TV which I bought earlier this year, but the system will not allow me to add them, because I already have a soundbar!  Why should that even matter? And how can I work around this?  I find it unbelievable that I can't add surround speakers, because of the soundbar.

Audio Setup
soundbar
speakers
  • RokuRhea-V's avatar
    RokuRhea-V
    3 months ago

    Thanks for the follow-up! RobEB​ 

    It appears that your Roku TV is a Roku Class Select Series 4K. Unfortunately, you can only connect either the Roku soundbar or the Roku wireless speakers, not both at the same time. For more configuration details, you can visit here!

    Hope this helps!

    Roku Community Team

4 Replies

  • RobEB's avatar
    RobEB
    Reel Rookie
    3 months ago

    Well this is terrible. Why would anybody want to buy this tv if you can't hook up surround sound?  It's 2025. How is this NOT an option? You should make a disclaimer letting people know this before they purchase.  Now I'm stuck with this tv, and there's nothing I can do about it.  I feel like I've been tricked.  

  • RokuRhea-V's avatar
    RokuRhea-V
    Community Moderator
    3 months ago

    Welcome! RobEB​ 

    It seems you're having some trouble pairing your Roku speaker with your Roku TV! To help you out, could you please share the model of your Roku TV? Also, the brand of your soundbar.

    Looking forward to your reply!

    Roku Community Team

    • RobEB's avatar
      RobEB
      Reel Rookie
      3 months ago

      Roku Smart TV Model 55R4AX. Roku soundbar Model 9301X. Thanks for your help!

      • RokuRhea-V's avatar
        RokuRhea-V
        Community Moderator
        3 months ago

        Thanks for the follow-up! RobEB​ 

        It appears that your Roku TV is a Roku Class Select Series 4K. Unfortunately, you can only connect either the Roku soundbar or the Roku wireless speakers, not both at the same time. For more configuration details, you can visit here!

        Hope this helps!

        Roku Community Team