Forum Discussion

mdgreenjr's avatar
mdgreenjr
Reel Rookie
2 years ago

Sound glitches after some time - high/low and distorted

It seems to be an older thread and I can't reply.  I am having the same problem as https://community.roku.com/t5/Discussions/Roku-Ultra-Volume-glitch-after-some-time-Volume-glitched-high-or-low-and-...
audio discussion
audio features
RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
5 months ago

Hey HBIC​.

Thanks for reaching out!

Sorry for the hassle that this may have caused you. Could you tell us what specific Roku devices are affected so we can take a look at them?

We'll wait for your response!

Roku Community Team

jatala22's avatar
jatala22
Reel Rookie
5 months ago

Why don't you guys opine on what you're doing to look into the issues previously stated here from the past 2 years?  "We'll wait for your response!" 

  • HBIC's avatar
    HBIC
    Binge Watcher
    5 months ago

    Totally lmao 🤣 I needed that. 

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator
      5 months ago

      Hey, HBIC​!

      Could you please provide the latest software version of the Roku Soundbar? We noticed that you have reported this issue for a while, and we'd like to know what software version you have.

      Thanks,
      Roku Community Team