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ebobandchris's avatar
ebobandchris
Channel Surfer
2 years ago
Solved

Roku Streambar displaying 'Out of range'

Help !!!!!!!!!!!!!!!!!!!!! I've had mine for 3 years without problems. I used it to watch TV and have the sound through the Streambar. The following day the Streambar starts with the ROKU jumping a...
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  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    ebobandchris,

     So the line "out of range" is not from the Streambar but from whatever TV they have. A TV may display an "out of range" error message when there's a mismatch in the video output, such as an HDMI signal mismatch or a Display resolution mismatch.

    We recommend trying another TV to reset the video signal or perform a factory reset on your Roku Streambar.

    From the Settings menu

    Perform the following steps with your Roku remote or the Roku mobile app.

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Advanced system settings
    5. Select Factory reset
    6. If you have a Roku TV, select Factory reset everything. Otherwise, move to the next step.
    7. Follow the on-screen instructions

    After a successful factory reset, your Roku device will restart in the same state as a factory-new device.

    For more detailed information on how to set u your Roku Streambar, please check it here.

    Thanks,
    Arjiemar

ebobandchris's avatar
ebobandchris
Channel Surfer
2 years ago

As expalined. I can get the Streambar to the software update page. It them shows "out of range". Nothing in any of your suggestions deals with that happening. The picture is normal up until that point. Is tjher anything I can do to force the software update ?

RokuArjiemar's avatar
RokuArjiemar
Retired Moderator
2 years ago

ebobandchris,

 So the line "out of range" is not from the Streambar but from whatever TV they have. A TV may display an "out of range" error message when there's a mismatch in the video output, such as an HDMI signal mismatch or a Display resolution mismatch.

We recommend trying another TV to reset the video signal or perform a factory reset on your Roku Streambar.

From the Settings menu

Perform the following steps with your Roku remote or the Roku mobile app.

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Advanced system settings
  5. Select Factory reset
  6. If you have a Roku TV, select Factory reset everything. Otherwise, move to the next step.
  7. Follow the on-screen instructions

After a successful factory reset, your Roku device will restart in the same state as a factory-new device.

For more detailed information on how to set u your Roku Streambar, please check it here.

Thanks,
Arjiemar