Forum Discussion

VanFossen's avatar
VanFossen
Reel Rookie
4 months ago
Solved

No Audio on Roku Streambar SE

I have connected the Streambar SE to with a Samsung hdtv. I do not get sound from any of the Apps on the TV, including Over The Air  broadcasts. The Roku works fine. It is connected to the ARC HDMI p...
audio discussion
audio support
  • RokuRiamie-D's avatar
    RokuRiamie-D
    4 months ago

    Hello VanFossen​

    Thanks for letting us know about your Roku Streambar SE, which does not have audio when playing any apps or live channels. We're here to assist you.

    Let's see if this works for you.

    1. Check your Roku device network connection
    2. System restart
    3. Try again to play any apps and see if the issue persists.


    Keep us posted.

    Roku Community Team

RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
4 months ago

Hello VanFossen​

Thanks for letting us know about your Roku Streambar SE, which does not have audio when playing any apps or live channels. We're here to assist you.

Let's see if this works for you.

  1. Check your Roku device network connection
  2. System restart
  3. Try again to play any apps and see if the issue persists.


Keep us posted.

Roku Community Team

VanFossen's avatar
VanFossen
Reel Rookie
4 months ago

Not helpful and not a solution. I have already done all that.  I indicated that the Roku device is working normally other than the audio problem so why would you suggest a network connection problem?

 

  • RokuRhea-V's avatar
    RokuRhea-V
    Community Moderator
    4 months ago

    Thanks for keeping us updated! VanFossen​ 

    Could you provide more specific details about the issue with your Roku Streambar?

    • When did you start noticing this issue?
    • Any recent software update before this happened?
    • Have you tested plugging the Streambar into different TVs to see if the audio issue persists?

    Please keep us posted!

    Roku Community Team