Forum Discussion

marker3's avatar
marker3
Newbie
4 months ago

Using an existing Roku already hooked up

My tv has a roku hooked up, which my daughter left. She disabled her account. We are getting some basic channels. Do I need a password to add more channels, or do i just make passwords as needed as I purchase channels such as netflix?

1 Reply

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    marker3​ 

    If your daughter is no longer using the Roku and it doesn't have any subscriptions, you should probably just create your own free Roku account (using an email address) and then Factory Resetting the Roku device.  This way you can just put whatever you want on it and have access to the account to make changes.

    Just make sure you have a working physical Roku remote before performing a Factory Reset.  (press and hold in reset button for 30+ seconds).   The device will reboot and you will be met with a Welcome-Lets Get Started Screen).

    How to Setup Roku - https://support.roku.com/category/115001360548