The Fox News app freezes and won't load past 13%
I can see that this has been an ongoing issue. If it continues I will be replacing all of my Rokus and will no longer recommend them to others. Please get it together.
Forum Discussion
Hi Community Users.
Thanks for reporting this issue here in the Roku Community!
We understand that you are experiencing an issue while streaming Fox News Channel on your Roku device. We would like to investigate this further.
Before we proceed, we need additional information about your concern. Could you please provide the following details?
- Roku device model, serial number, device ID, and OS version. (these can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID)
- Channel build version (Highlight the app from the Home Screen and press the Star * Button)
- A photo or short video of the incident.
We are eager to get you all back on streaming and providing these details above will be a crucial step in this thorough investigation.
We are waiting for your prompt response.
All the best,
Emman
Shocked! It's working fine now!!!
11/16/24 Having the same issue with Fox News Channel App as you stated. Just Spins when I click on watch now. . I am using Breezline.net and it loads successfully.
OK , Roku , Trump won the election, MSNBC is getting sold and CNN is laying everyone off. How about fixing it already
11/17/24 I have the same issue going on with the two Rokus that members of the household use to watch Fox News, except it stalls with the spinner and says 26%, which, I'm noting here, is *exactly* double 13%. The mystery deepens... obviously some kind of conspiracy is afoot. Fox News viewers are now 2x as __cked on this Roku platform, or something?? I know my mother is absolutely furious. 🤣 I don't watch Faux News and could not care less. But I am house tech support and thus obliged to try to get the problem solved. I submitted a complaint to Fox and got a reply on Friday asking for more information and equipment specs and app versions. I answered their email on Saturday but they probably don't work weekends.
