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tjcoy9360's avatar
tjcoy9360
Newbie
2 years ago

Roku updated and have lost all my Antenna channels.

I have no access to the LIve TV channels for the Antenna.  I have done a reset, rescan the channels.  I tried all the things that were on here for the 5/22 issue.

 

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  • Both of my TCL Roku TVs lost their antenna channels today.

    • Skeeve2010's avatar
      Skeeve2010
      Newbie

      I had the same issue. I did a factory reset and got my antenna channels back, but as soon as the streaming was loaded, they went away again. I discovered going to settings, TV Inputs, Live TV, manage channels and checking the hide streaming channels, my antenna came back.  So, whatever happened, you either have streaming ONLY or antenna ONLY. Not a step forward in my opinion.

      • Williamt100's avatar
        Williamt100
        Roku Guru

        After the recent 'update' to the Live TV app (panel, channel, whatever...), I also lost all of my over-the-air channels on my Roku TV.

        Here is what I did to get them back YMMV:

        Go to Settings->TV Inputs->Live TV->Manage Channels-> check the "Hide Streaming Channels" box

        You might have to rescan the antenna input on your ROKU TV (I had to) to ensure that they are all in your line up.

        I haven't found a way to have both the Antenna Channels and Streaming Channels cooperate. since the Live TV app was updated.

    • HFCRacer's avatar
      HFCRacer
      Reel Rookie

      My channels came back all on their own last night.

      • bbwv's avatar
        bbwv
        Reel Rookie

        Mine came back - momentarily - before the wifi had reconnected?

    • Kathleen_H's avatar
      Kathleen_H
      Newbie

      1/25/24 update now it keeps losing some of my antenna favorites, even though I have rescanned and modified favorites it’s losing some major antenna favorites!

      • MrsNut's avatar
        MrsNut
        Streaming Star

        Same.  As do countless others on here. 

  • Golfer61's avatar
    Golfer61
    Channel Surfer

    This is still a problem and Roku needs to fix it. In three days I have had to rescan every time I leave the antenna channel. You are misrepresenting your product.

    • Golfer61's avatar
      Golfer61
      Channel Surfer

      Just like the posts from August, I leave antenna and go to stream and everything goes away. I have a new TV and when I set it up it did a software update. If I knew this problem and months of unresolved tech support I would have bought a different TV.

      • Semi-retired's avatar
        Semi-retired
        Reel Rookie

        Golfer 61,

        The next time you get the air channels to appear on the menu mark every air channel as a favorite.

        Then the next time that happens, just select the favorite channels list on the left side of the channel listing and select the channel from there when it suddenly disappears.

         

  • MrsNut's avatar
    MrsNut
    Streaming Star

    My antenna channels did the same. Mods contacted asking for all my TV info and software, haven't heard zip from them since. Work around is a pain in the ..... you have to go into settings, and find hide streaming, then you can see your antenna channels. That's a load of garbage being when you first set up the tv it's there. It's there on my other tvs, and since some type of genius did some type of change, the antenna channels are playing hide and seek. This should be addressed, being so many people have the issue instead of ignored. I'm planning on just getting new TV's because it's just not worth the headache if ROKU isn't going to fix anything