Forum Discussion

randomroller1's avatar
randomroller1
Reel Rookie
2 years ago
Solved

Roku asks me to subscribe to MGMplus but i already have MGMplus through Verizon

I have MGMplus thru my tv provider but roku wants me to subscribe. Why?
app login
  • renojim's avatar
    renojim
    2 years ago

    Roku has no way of knowing you get a subscription through Verizon.  Some apps require you to authenticate through your cable provider and others require you to log in with a username and password.  The MGM+ app seems to be one of the latter.  If you have a username and password that you can use on the MGM+ website, you should be able to use the same credentials in the Roku app.  If you don't, you should ask Verizon why you don't.

renojim's avatar
renojim
Community Streaming Expert
2 years ago

Roku has no way of knowing you get a subscription through Verizon.  Some apps require you to authenticate through your cable provider and others require you to log in with a username and password.  The MGM+ app seems to be one of the latter.  If you have a username and password that you can use on the MGM+ website, you should be able to use the same credentials in the Roku app.  If you don't, you should ask Verizon why you don't.

  • rwebber's avatar
    rwebber
    Reel Rookie
    8 months ago

    Garbage answer. Once you login to the MGM app on Roku, there is no option to connect provider. Can anyone actually answer the question that was asked?? 

    • Mr_Means's avatar
      Mr_Means
      Newbie
      8 months ago

      Download the MGM Plus app, not the MGM Plus for Roku.  It is two different apps on the Roku platform.  The MGM Plus app will allow you to connect your current account via QR code on the web

      • rwebber's avatar
        rwebber
        Reel Rookie
        8 months ago

        I'm looking in the channel store and don't see an app, just the MGM channel. That's on the website though, I'll try to find just the app on the Roku itself. Thanks.