Forum Discussion

Reel Rookie

2 years ago

Solved

Roku asks me to subscribe to MGMplus but i already have MGMplus through Verizon

I have MGMplus thru my tv provider but roku wants me to subscribe. Why?

renojim
2 years ago
Roku has no way of knowing you get a subscription through Verizon. Some apps require you to authenticate through your cable provider and others require you to log in with a username and password. The MGM+ app seems to be one of the latter. If you have a username and password that you can use on the MGM+ website, you should be able to use the same credentials in the Roku app. If you don't, you should ask Verizon why you don't.

9 Replies

renojim
Community Streaming Expert
2 years ago
Roku has no way of knowing you get a subscription through Verizon. Some apps require you to authenticate through your cable provider and others require you to log in with a username and password. The MGM+ app seems to be one of the latter. If you have a username and password that you can use on the MGM+ website, you should be able to use the same credentials in the Roku app. If you don't, you should ask Verizon why you don't.
- rwebber
  Reel Rookie
  5 months ago
  Garbage answer. Once you login to the MGM app on Roku, there is no option to connect provider. Can anyone actually answer the question that was asked??
  - Mr_Means
    Newbie
    4 months ago
    Download the MGM Plus app, not the MGM Plus for Roku. It is two different apps on the Roku platform. The MGM Plus app will allow you to connect your current account via QR code on the web